Choosing a security company is an important part of protecting your home from threatening situations such as intrusion and fire.
With so many options, selecting the right company may seem like a daunting task. Here are seven easy steps for finding a reputable and experienced security company.
1. Seek Advice from Family and Friends
The easiest way to find a trust-worthy company is through a personal referral. Use family members, friends and trusted neighbors who have alarm systems as resources. Find out about their experiences with security companies, which company they selected and why.
2. Find a Company with Certified Employees
When you speak with potential companies, ask them if their employees are trained and by the Electronic Security Association’s (ESA) National Training School (NTS). Security professionals that are certified through NTS have completed extensive training in electronic security. Trained and certified professionals often yield more efficient and higher quality work than those who are not certified.
3. Use Consumer Resources
You can find a trusted ESA member company in your area here. Member companies of ESA are aware of the newest technologies in fire and intrusion detection and have often been trained at NTS. ESA member companies must adhere to a strict Code of Ethics and Standards of Conduct, which were put in place to protect consumers.
4. Evaluate Work History
One of the best ways to determine if an alarm company is credible is through consumer claims and work history. This information is readily available from several sources such as the crime prevention department at your local law enforcement offices, licensing agencies in your state, consumer protection agencies and the Better Business Bureau.
5. Proof of Licenses
Some states require that security professionals who install alarm systems be licensed. Licensed professionals are trained and certified, which can reduce the risk of non-working alarms due to faulty installation. If applicable, ask potential companies if licensing is required in your state and if it is, ask for proof to ensure their licenses are up to date.
6. Organize Meetings with Potential Companies
Once you have narrowed your search down to three trusted companies, schedule meetings with a representative from each prospective company. Be sure to ask for the name of the person with whom you will be meeting. Upon the arrival of each representative, ask for proper company identification. Your consultation should consist of a home inspection and security recommendations for your property. Always ask for the quote for your alarm system in writing.
7. Take Time to Look Over Your Contract
After selecting a security company, read through your contract. Discuss the terms and address any questions you have with a company representative. Never feel pressured to sign anything and be cautious of companies that are too persistent.
Selecting the right company can bring you the protection you need and peace of mind you deserve. If you want the best service, choose an ESA member company for all of you security needs.
Our Member Companies
Our members are dedicated to supporting our industry while maintaining high ethical standards. If you would like to connect with one of our member firms please click the link.